The Wisconsin Forward Award evaluation process is carried out by our Board of Examiners. Board members are volunteer experts from business, government, education and other disciplines across Wisconsin who are experienced in performance management and quality assessment processes.
Examiners work in teams assigned to each application and conduct all phases of the evaluation. There are Team Leaders (Examiners with advanced understanding of the WFA/Baldrige Criteria, well-developed project management and team skills, who have the responsibility for leading the Examiner team and producing the feedback report) and Examiner team members (with beginning to advanced understanding of the Criteria and their application). Each team also has one or two Team Leader back-ups with well-developed Criteria and/or team process skills.
The Panel of Judges serves as a technical resource to the Examiner teams throughout the evaluation process and ensure calibration in scoring and application of the Criteria across Examiner teams.
The Wisconsin Forward Award program is modeled after the Baldrige Performance Excellence program, and while WFA processes are slightly different, both programs use the Criteria for Performance Excellence as the foundation for applicant review. Many national Examiners serve at the state level first. The WFA program is particularly fortunate to have a number of judges and Examiners who are also active as BPEP Examiners, and share their learning and experiences with us.