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Advancing Performance Excellence: Baldrige 201 virtual workshop Part 2 of 2

September 19 @ 1:00 pm - 5:00 pm

The Wisconsin Center for Performance Excellence — in partnership with the Performance Excellence Network and the Iowa Quality Center — is pleased to announce its popular online workshop: Advancing Performance Excellence: Baldrige 201.The workshop is split into two half days: Sept 12 from 8:00-12:00 CT and Sept 19 from 1:00-5:00 CT.

Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence (which is offered many times a year, the next time July 23 & 30 online) by exploring the Baldrige Framework and the Baldrige Criteria for Performance Excellence at a deeper level. It is an excellent pre-requisite for WFA examiners and is also open to all leaders and professionals wanting to learn how the Baldrige Framework can improve outcomes, optimize results, and promote better alignment in any organization.

The Baldrige Framework provides a systems perspective for continuous improvement and advancing performance excellence. The Baldrige “Criteria for Performance Excellence” reflects the leading edge of validated management practice, against which any organization can measure itself to identify and prioritize improvement opportunities.

The workshop will explore:

  • the Baldrige Criteria at a deeper level, helping attendees understand the roughly 270 questions within Baldrige (each representing a process and each representing a best practice of high-performing organizations)
  • the Baldrige Scoring Guidelines, which represent a maturity rubric that helps leaders better understand their organization’s strengths and improvement opportunities
  • how to identify key factors within any organization – those environmental factors that organizations must understand and/or be responsive to ensure high performance
  • the fundamentals of evaluation, including identifying strengths and improvement opportunities against the Baldrige Criteria, writing feedback comments, evaluating results/outcomes (for Evaluators, additional on-line modules will go into more depth on each of these topics).

The workshop will also explore changes in the 2024 Baldrige Framework, such as emphasis on organizational agility & resilience, the changing nature of work & workplace, clarification of innovation, and emphasis on diversity, equity & inclusion (DEI).

Lead facilitators is Jean Bronk of Mortenson Construction, retired and other Baldrige experts.

The workshop is split into two half days: Sept 12 from 8:00-12:00 CT and Sept 19 from 1:00-5:00 CT.

Cost for the two half-days is $325 for members ($650 for non-members). Contact us for group discounts! One electronic copy of the Baldrige “Criteria for Performance Excellence” book ($30 value) is included.

Don’t miss this great opportunity to learn about what drives performance excellence in any type of organization — businesses, schools, hospitals or senior care, nonprofits, or governmental agencies!



September 19
1:00 pm - 5:00 pm