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Webinar | The interlude of Performance Excellence Frameworks: A Baldrige and ISO 9001 choreographed dance sequence
June 11, 2019 @ 11:00 am - 12:00 pm
Why going solo in a performance excellence journey can be so much more rewarding and comprehensive when there is a supportive and symbiotic partner in the dance to excellence. Learn how Baldrige and ISO 9001 are very symbiotic with each other and can be extremely supportive and complimentary to helping you implement and sustain your organizational performance excellence journey. So find your partner and come join the Performance Dance to Excellence.
In this discussion, Pat will share specific examples how these two PE frameworks can be effectively used to transform and accelerate your organizations performance excellence journey. Pat has coached several organizations successfully in their integration of these frameworks to demonstrate improved performance and engagement from all levels of staff. REGISTER HERE
About Pat Lapekas, MHA, MT(ASCP), CSSBB, CMQ/OE
Pat Lapekas leads her consulting firm, Lapekas & Associates and brings over 30 years of HealthCare leadership experience and expertise. She is focused on providing organizations with expertise, knowledge and resources in Performance Excellence, the Baldrige criteria, strategic planning, process management and improvement methodologies, lean six sigma, and ISO 9000. Pat has served as a national and state examiner for the past 20 years; and current serves as an alumni examiner for the Malcolm Baldrige National Quality Award Process, senior examiner for PEN; and is a Senior Judge for the both the Performance Excellence Northwest/Washington State Quality Award and AHCA programs. Pat is also a ISO 9001:2015 Lead Auditor has helped organization effectively migrate from the TJC to DNV-GL. Pat earned a Master’s degree in Health Administration from St. Louis University and a Bachelor of Science degree in Medical Technology from Michigan State University.