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Webinar | The Vital Few™ – A Systematic Approach to Identify Work Priorities
December 11, 2018 @ 11:00 am - 12:00 pm
The Vital Few™ – A Systematic Approach to Identify Work Priorities
Many organizations struggle to define work priorities, often undertaking improvement efforts that don’t deliver the desired impact. The Vital Few™ is a systematic approach that focuses on determining the most vital improvements towards creating customer value and delivering meaningful impact in any situation.
The Vital Few™ consists of 8 key components that measure process performance and drive strategic outcomes through focus and prioritization of the work. The steps are designed to study an improvement need from the strategic level into the vital few work priorities. Meaningful impact is achieved through focused process improvement and management of the improved customer value stream.
This webinar will demonstrate how The Vital Few™ led a major provider of healthcare services to identify improvement investments that were vastly different from those originally proposed. In fact, during the webinar you will see how the solution envisioned before using The Vital Few™ could have had a negative impact on the organization – both financially and to customer experience.
Webinar participants will get a sense of how their organization could benefit from The Vital Few™ through a 1 or 2-day workshop which will be held in Wisconsin in March 2019. Each workshop is designed for leaders and their team of 2-3 people to explore the 8 key components through a case study using interactive exercises. Once each component is understood, participants then apply it again, this time to a strategic initiative for their organization as a way of deepening their learning and connecting it back to their work. By the end of the first day, each team has assembled a “scorecard” tied to the 8 components and leaves with identified gaps to advance the initiative started during the day. In the 2-day workshop, the second day is dedicated exclusively to the team working with the MIPRO facilitator on the organization’s initiative. Each team will begin the continuous improvement deployment work on its initiative through solution development and planning. Sign up to receive notification when workshop dates and locations are confirmed.