Archived webinars and resources from past learning events
Missed a learning event? Frequently, presenters will share materials with members and stakeholders who were unable to participate. These are intended for your download and use. Check this page periodically for updates.
- 2018 Webinar Series (completed webinars will be posted here)
- The Metric of Urgency (May 8, 2018) Edwin Boon
- Using Evidence to Measure What you Treasure (June 12, 2018) Amy Pugh
- How to Manage Your Processes so they Don’t Manage You (July 10, 2018) JoAnn Sternke
- Business Transformation – Delivering Results In 90 Days (August 14, 2018) Chris Vogel
- Strategic Alignment: How to Spend Less and Achieve More (September 11, 2018) Dawn Garcia
- Leadership for Accelerating Quality and Producing Outstanding Results (October 9, 2018) Julie Furst Bowe and Lynette Livingston
- Communities of Excellence 2026: Advancing Community Transformation (November 13, 2018) Stephanie Norling and Judy Crabtree
- The Vital Few (December 11, 2018) Mike Gratz
- 2019 Webinar Series (completed webinars will be posted here)
- Improving the Quality of Long Term Care: ACHA/NCAL Quality Award Program (January 8, 2019) Urvi Patel
- Using Leading Indicators to Improve Performance (February 12, 2019) Kay Kendall
- Introduction to Lean Leadership (March 12, 2019) Didier Rabino, Executive Lean Sensei
- Three Strategies to Prepare the Next Generation of Government Leaders (April 9, 2019) Pam Haats, MIPRO Vice President of Business Development
- Setting the Example at the Top – Designing a Custom Leadership System (May 14, 2019) Dr. John Latham,
- The interlude of Performance Excellence Frameworks: A Baldrige and ISO 9001 choreographed dance sequence (June 11, 2019) Pat Lapekas