The Wisconsin Center for Performance Excellence, along with its partner, Lapekas & Associates, is excited to announce a three-part workshop “Using the Baldrige Criteria for the First Time” to help senior leaders get started on the Baldrige journey. Half-day sessions built around each of the six Criteria categories will allow participants to gain a deeper understanding of the Baldrige Criteria and apply it for the first time in their organization. Teams can best leverage this experience if they already have the beginnings of an organizational profile completed.
Three full-day workshops will be held in Madison on June 25, July 23 and August 21 to tackle the six categories of the Criteria. Each day of the workshop will feature two sessions: one category will be featured in the morning session and a second category will be featured in the afternoon session. The Criteria are highly integrated between the categories and to get the maximum impact from the workshop the same team of people should attend all sessions.
About Pat Lapekas, workshop facilitator
Pat Lapekas leads her consulting firm, Lapekas & Associates. The firm is focused on providing organizations with expertise, knowledge and resources in Performance Excellence, the Baldrige criteria, lean six sigma, strategic planning, and process management and improvement methodologies. She serves as an alumni examiner for the Malcolm Baldrige National Quality Award Process. Lapekas has served as a national and state examiner for the past 15 years. In the past few years, she has provided guidance to sixteen (16) healthcare systems and hospitals, related to the Baldrige award application process, ten (10) hospitals for state quality award applications, two (2) academic health systems, and one (1) medical school. In addition, Pat was coached various NFP in their performance excellence journey and has provided Baldrige consulting services to numerous non‐healthcare entities.
Pat has more than 31 years of health care and process improvement experience and is an ASQ certified lean six-sigma black belt, an ASQ certified manager of quality/organizational excellence, and an ASCP certified medical technologist. She is also an experience ISO 9001 Lead Auditor and has coached health care organizations in their migration from TJC to DNV-GL and ISO. In her previous role, Pat led the process management and improvement efforts at Premier, Inc. Under her leadership, Premier initiated Lean Six Sigma in 2005 to supplement its existing process management and improvement training for employees. From 2001 through 2007, Lapekas provided leadership and consulting for Premier’s performance excellence journey; culminating in Premier receiving the 2006 Malcolm Baldrige National Quality Award. Pat earned a master’s degree in health administration from St. Louis University and a Bachelor of Science degree in medical technology from Michigan State University.