Wisconsin Innovation Spark

Is innovation in your organization dependent on spontaneous breakthroughs…or is it systematic, planned and dependably ensuring your future success?


Join us September 30 and October 1 for a special 1.5 day seminar that will bring together a group of organizations ready to innovate–and a proven approach to “spark” innovation facilitated by Systematic Inventive Thinking (SIT for short), an Israeli-based consulting firm.  The folks at SIT believe that given the right tools, everyone can be a producer of transformational innovation.

For more information, click here.

SOLD OUT! Two Day Leadership Seminar with Dan Oestreich September 18 & 19, 2014 – Madison

WCPE is hosting a 2 day leadership seminar which will allow participants to investigate and explore their own personal leadership style and the meaning and effectiveness of their leadership.  You can discover how reflective leadership and personal change can be the key to meaningful work and healthy relationships, in both a personal and professional context.

Lussier Family Heritage Center, Madison, WI

September 18 & 19, 2014
8:00 am – 5:00 pm Daily
The title of the seminar is “The Arc: Living the Full Story of Your Personal Power” and will be facilitated by Dan Oestreich. Dan is an internationally known leadership consultant, coach, trainer and facilitator who for more than twenty years has helped leaders address issues of personal growth and culture change within their organizations. He is the author of two books, Driving Fear Out of the Workplace and The Courageous MessengerMore information about Dan, as well as the workshop purpose, content and benefits are provided in the attached document.
The workshop will take place on September 18 & 19 at the Lussier Family Heritage Center in Madison, WI.  Space for this workshop is limited to only 15 people. The cost for the two day event is $975 per person and includes all materials and meals.
If you are interested in registering for this event, or have any questions, please contact Becky Morgan directly (608-334-2731) or email rmorgan@wisquality.org

Register Now for the 2014 Baldrige Regional Conferences!

300x250Register now for the 2014 Baldrige Regional Conferences in Los Angeles and Minneapolis for a one-day showcase of Baldrige best-practices!  The conferences, which will each showcase current and past Baldrige Award recipients, will be held:

September 9, 2014
Sheraton Gateway Los Angeles
Los Angeles, CA

September 23, 2014
Doubletree by Hilton Bloomington-Minneapolis South
Minneapolis, MN

Attend and engage in a day dedicated to improving your organization’s performance.  The dynamic conference schedules include an in-depth plenary session featuring senior executives from the 2013 Baldrige Award recipients, 15 interactive management sessions to choose from, and a closing session featuring the leader of a Baldrige Award recipient.  WCPE will be represented at the Minneapolis Regional Conference.  Wisconsinites:  Let’s make an impressive showing!

Learn how these role-model organizations achieve high performance and outstanding results in areas such as leadership, strategic planning, customer and workforce focus, operations, and much more! Network with leading practitioners who use the Baldrige Criteria on a daily basis to improve their organizations.

An optional Pre-Conference Workshop for Baldrige beginners facilitated by a Baldrige Award recipient is available the day before each conference.

Register now and book your stay at the conference hotels! To learn more, visit the Regional Conferences Webpages.

Co-sponsored by the Baldrige Performance Excellence Program, the California Council for Excellence, the Performance Excellence Network, and the Alliance for Performance Excellence.

For questions about the conferences, contact the Baldrige Program at 301-975-2036 or baldrige@nist.gov.  For registration inquiries, contact Experient at 888-772-1888 (Domestic) or 301-694-5124 (International) or e-mail to NIS@experient-inc.com.

Accelerate your performance excellence journey with a Wisconsin Fast Forward Application!

FastForward_logo_1cHow do we get started? We hear that question frequently at the Wisconsin Center for Performance Excellence, and have developed a couple of “short form” applications in response.

For organizations that are new to a “systems” quality management approach, a Wisconsin Fast Forward application can be a valuable tool to launch a new era of performance and growth.

Wisconsin Fast Forward is the beginning-to-intermediate-level application that is focused on helping organizations tell their improvement story. With no page limits or strict formatting guidelines, the Fast Forward allows organizations to focus on what they are doing, along with key results.  Experienced examiners assess the application, and provide a written feedback report and post-feedback consultation.

Wisconsin Fast Forward applications are accepted at any time throughout the year.  Interested organizations submit an organizational profile and self assessment based on the basic and overall requirements of the Baldrige Criteria for Performance Excellence.  Fast Forward applicants are recognized at the annual awards gala to showcase their achievements.

The Wisconsin Fast Forward can also be a stepping stone for organizations aspiring to complete a full 50-page written Wisconsin Forward Award application. Many Fast Forward Applicants go on to achieve higher levels of Wisconsin Forward Award recognition in subsequent years. 

The application fee for the Wisconsin Fast Forward is $1,895 ($1,695 for WCPE members), which covers all aspects of your application with the exception of an optional executive briefing following receipt of your feedback report.

Click here to download a Fast Forward application and workbook.  If you have any questions, please do not hesitate to contact Liz Menzer at (608) 441-8206 or menzer@wisquality.org.

2013 Wisconsin Forward Award Recipients Announced – Gala on December 10th

We are pleased to announce the 2013 Wisconsin Forward Award recipients who will be honored at a ceremony and reception at the Monona Terrace Conference and Convention Center in Madison on the evening of December 10, 2013.  Wisconsin Secretary of the Department of Health Services Kitty Rhoades will be presenting the awards to the recipients.

Seven organizations are receiving recognition for their participation in the 2013 Award program. These recipient organizations represent a combined workforce of thousands of employees, and hundreds of volunteers.

SSM Health Care of Wisconsin will be recognized at the Excellence level – the highest level of achievement possible under the Wisconsin Forward Award.  Excellence recipients demonstrate refined approaches, good-to-excellent results, and are considered industry leaders and role models for others.  This the first Wisconsin Forward Award at the Excellence level awarded since 2010.  SSMHC is a comprehensive not-for-profit Catholic health care system providing health care services to residents of and visitors to an 18-county area in south-central Wisconsin.

Two organizations will be recognized at the Mastery level, demonstrating significant maturity in developing and refining processes that are tied to good results in such areas as building a highly-skilled workforce, financial and organizational performance, and exceptional customer satisfaction and retention. These include: 

  • Kohl’s Department Stores – Retail Payment Solutions is a full service contact center, servicing the
         Kohl’s credit card.  Kohl’s is a family-focused, value-oriented specialty department store offering
         moderately-priced, exclusive and national brand apparel, shoes, accessories, beauty and home products
         in an exciting shopping environment.
  • MetaStar, Inc. is a non-profit service organization located in Madison.  MetaStar collaborates with
         health care payers and providers to facilitate improvement in the quality, efficiency, and effectiveness of
         health care.  MetaStar is the only Quality Improvement Organization in Wisconsin.

 Other organizations receiving recognition in 2013 include: 

  • ContinuUs is a Managed Care Organization that helps Wisconsin’s Medicaid-eligible seniors and disabled adults with supportive long-term care services.  ContinuUs, formerly Southwest Family Care Alliance, offers long-term care services through Wisconsin’s Family Care Program. 
  • Holy Family Memorial, Inc. is the recognized leader and the largest provider of health care services in Manitowoc County, Wisconsin.  The HFM network, with more than 1,200 health care professionals, including 80 providers, is committed to providing each patient and their families with the highest level of personal care, respect, and attention to enhance his or her quality of life, including personalized spiritual care. Network services include an inpatient and outpatient medical center, Walk-In Care, more than 14 clinics, retail pharmacy, a home medical supply retail store, a medically-based wellness center, and a state-of-the-art rehab facility.
  • Marquardt Village is a full service retirement community offering a broad spectrum of senior retirement living options ranging from independent living, assisted living, post-acute medical rehabilitation long-term skilled nursing care.  Marquardt Village also offers hospice, home health, Lifeline and government subsidized housing. 
  • North Central Health Care provides mental health, addiction, skilled nursing, developmental disability, aquatic therapy, and adult protective services for individuals in north central Wisconsin.  MountViewCareCenter is a 263-bed skilled nursing facility within the NCHC organization, offering three core programs to meet the post-acute, dementia, and long-term care needs of the people it serves.  Each program is designed around the specific needs and abilities of its residents and is staffed 24 hours a day by professional staff.

In addition, Pewaukee Public School District will be recognized for its receipt of the prestigious Malcolm Baldrige National Quality Award.  The District is one of only three organizations in the entire nation to receive the award this year, and the only recipient in the field of education.  Deputy State Superintendent of Schools Mike Thompson will be on hand to honor Pewaukee School District for their achievement.

 Click here for more information or to register to attend the Gala.