Resources for Individuals, Organizations and Communities

Benchmark and SWIPE**

Our members and stakeholders are part of a powerful network of performance excellence enthusiasts who want to make their organizations and communities the best they can be.  We are proud to partner with the following organizations who freely share** insights and information:

Baldrige Performance Excellence Program  The Baldrige Program oversees the nation’s only Presidential award for performance excellence while offering a wide array of award-winning products and services, including the world-renowned Baldrige Excellence Framework.

The Alliance for Performance Excellence  The Baldrige Alliance represents local, state and regional organizations like the Wisconsin Center for Performance Excellence who seek to support and advance continuous improvement and performance excellence.

Communities of Excellence 2026  COE2026 believes that if America is to sustain its vitality, promote opportunity, and create a more equitable society during its second 250 years of existence, we must improve the performance of communities and the people who lead and live in them.

American Society for Quality (ASQ)  Headquartered in Wisconsin, and a Wisconsin Forward Award Excellence recipient, ASQ champions people passionate about quality in more than 130 countries.

America Needs Baldrige    Two-time Baldrige winner Midway USA has used the Baldrige leadership and management framework to achieve best practice results. They created this site to explain how they started — and maintained — high levels of organizational performance.

**Our friends at the Tennessee Center for Performance Excellence remind us to SWIPE – Steal with Integrity, Pride and Enthusiasm! 

Quality Improvement Tools and Templates

Below are some frequently requested tools and templates used by our facilitators and applicant organizations. We routinely update our Resources and Tools page. Share your favorites with us to post here.

  • Standard Flowchart Shapes
    When diagramming processes, these standard shapes indicate very specific types of process steps.
    Download it »
  • Plan Do Check Act (PDCA) Outline
    PDCA is widely recognized approach to improvement. This model also accounts for measure improvement.
    Download it »
  • SIPOC Chart
    This chart is useful for determine the contributing factors to a process, including customers and suppliers.
    Download it »
  • Project Tracking Template
    This tool allows for a quick status report on multiple projects.
    Download it »
  • Stakeholder Needs-Deliverables Matrix
    Taking into considerations the needs of anyone affected by a change, is more likely to result in successful adoption.
    Download it »
  • Few-Many- Most 
    A guide to calibrating these terms, especially in reference to results
    Download it »
  • 5 x 5 Template
    5 slide template to document a change or improvement project
    Download It
  • Job Shadowing Work Sheet
    Sometimes the best way to learn about a process is to simply observe someone doing it.
    Download it »


  • Red-Yellow-Green Consensus Tool
    A handy way to gain consensus
    Download it »