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Webinar Series | How To Manage Processes So They Don’t Manage You

July 10, 2018 @ 11:00 am - 12:00 pm

We’ve all experienced bad processes where we wait in line too long or experienced frustration with simple inefficiency. It’s so irritating!  In this lively session you’ll learn a simple 5-step process to determine your organization’s key work processes and make them more effective and efficient.  JoAnn will convey a simple process, use some entertaining video examples, and guarantees you will leave with some key take-away’s for you to put in place! JoAnn prides herself on “making the complex simple” and pledges to help you better understand the complex topic of process management.

Register here for our July 10th Webinar

About JoAnn Sternke

Dr. JoAnn Sternke is a Senior Director and Coach with Studer Education℠.  Prior to joining this team, she led the Pewaukee School District to receive both the Wisconsin Forward Award in 2010 and the Malcolm Baldrige National Quality Award in 2013.  JoAnn serves as a Baldrige senior examiner and is a true believer in being systematic in pursuing improvement.  She is very grateful for the support she receives from the Wisconsin Center for Performance Excellence as she pursues continuous improvement herself while also supporting other organizations on this journey.


July 10, 2018
11:00 am - 12:00 pm